Analysing the effect of security on information quality dimensions

Markus Helfert, Owen Foley, Mouzhi Ge, Cinzia Cappiello

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

14 Citations (Scopus)

Abstract

Information quality (IQ) has become a critical concern in today's organisations. Although recent studies of information systems indicate an increasing importance of IQ, foremost research is still limited. Indeed, little is known about the impact of various design decisions on IQ. Recent research shows that security measures are increasingly important for any information system; however security measures are often introduced without considering the effect on IQ. At the same time, literature provides us with indications that trade-offs between various IQ dimensions exist. In this article we aim to investigate how security measures impact on different IQ dimensions. We carried out an experiment, which indicates that security measures have a significant effect on timeliness, whereas other dimensions are not particularly influenced. This observation led us to the proposal of costbenefit considerations, an important aspect for IQ management. The study is valuable for both research and practitioners. Further research studies can build on our observations and extend the research. Practitioners are provided with arguments for considering IQ trade-offs in relation to security measures.

Original languageEnglish
Title of host publication17th European Conference on Information Systems, ECIS 2009
Publication statusPublished - 2009
Event17th European Conference on Information Systems, ECIS 2009 - Verona, Italy
Duration: 8 Jun 200910 Jun 2009

Publication series

Name17th European Conference on Information Systems, ECIS 2009

Conference

Conference17th European Conference on Information Systems, ECIS 2009
Country/TerritoryItaly
CityVerona
Period8/06/0910/06/09

Keywords

  • Cost-benefit model
  • Information quality
  • Security
  • Trade-offs

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