Emerging Venue Considerations for Event Management: The Case of Ireland

Domhnall Melly, Emmet McLoughlin, Kelly Maguire

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Event venues represent a focal point for infectious disease transmission among attendees and event stakeholders, creating lasting uncertainty within the industry post-COVID-19. There is now a need to investigate emerging venue considerations for the event industry as a result of the COVID-19 pandemic. Using Ireland as a case, a quantitative questionnaire was used on a sample of event managers. Event venue monitoring for COVID-19 is lacking, while risk mitigation procedures focus more on attendees already at the venue rather than avoiding infected persons entering the venue. Risk assessments now comprise COVID-19 risk; however, a lack of resources means regular health and safety has shown signs of weakening. Government and local authority resources and financial support are required. Pre-venue procedures of symptom screening and proof of vaccination, combined with venue procedures for disinfection of venue spaces, table service, and appropriate ventilation have proven to be effective COVID-19 risk mitigation procedures. Additionally, ICT (information and communications technology) could disseminate up-to-date health guidelines through customer-centric digital environments representing enhanced information sharing to avoid uncertainty and support pro-social intentions of event attendees and compliance with event venue COVID-19 risk mitigation procedures.

Original languageEnglish
Pages (from-to)187-201
Number of pages15
JournalTourism and Hospitality
Volume4
Issue number1
DOIs
Publication statusPublished - Mar 2023

Keywords

  • COVID-19
  • event risk mitigation
  • festivals and events
  • venue considerations

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