Abstract
Background:
While virtual consultations have experienced a rise in adoption in recent years, retention remains challenging and aspects around the associated experiences and outcomes remain unclear.
Objective:
The need to further investigate those aspects were motivating factors for conducting a scoping review with a focus on synchronous virtual consultations for non-malignant chronic illnesses, and the associated health outcomes, attitudes and potentials for technological improvements.
Methods:
The Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guided the scoping review process. An inclusion criteria based on the Population, Concept and Context (PCC) framework was designed. A search strategy, informed by the PCC framework, was applied to PubMed (including MEDLINE), CINAHL Complete, APA PsycNet, Web of Science, IEEE and ACM Digital. Screening of articles and data extraction of included articles were performed in parallel and independently by two researchers who corroborated their findings and resolved any conflicts.
Results:
4,167 unique articles were identified from the databases searched. Following multi-layer filtration, 19 studies fulfilled the inclusion criteria and relevant data were extracted from their full texts.
While virtual consultations have experienced a rise in adoption in recent years, retention remains challenging and aspects around the associated experiences and outcomes remain unclear.
Objective:
The need to further investigate those aspects were motivating factors for conducting a scoping review with a focus on synchronous virtual consultations for non-malignant chronic illnesses, and the associated health outcomes, attitudes and potentials for technological improvements.
Methods:
The Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) guided the scoping review process. An inclusion criteria based on the Population, Concept and Context (PCC) framework was designed. A search strategy, informed by the PCC framework, was applied to PubMed (including MEDLINE), CINAHL Complete, APA PsycNet, Web of Science, IEEE and ACM Digital. Screening of articles and data extraction of included articles were performed in parallel and independently by two researchers who corroborated their findings and resolved any conflicts.
Results:
4,167 unique articles were identified from the databases searched. Following multi-layer filtration, 19 studies fulfilled the inclusion criteria and relevant data were extracted from their full texts.
| Original language | English |
|---|---|
| Pages | 1-51 |
| DOIs | |
| Publication status | Published - 1 Oct 2023 |
Publication series
| Name | Journal of Medical Internet Research |
|---|---|
| Publisher | JMIR Publiccations |
Keywords
- telemedicine
- virtual consultations
- chronic illnesses
- cyberpsychology
- digital health
- scoping review
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