Fostering University Resilience in the Face of Crisis: Insights from Global Student Experiences During the COVID-19 Pandemic

This paper explores the impact of COVID-19 on higher education, emphasising the shift to remote learning and its consequences on student experiences. The study, conducted through an internet-based survey in seven countries, reveals challenges faced by 1392university students. Findings include a decline in motivation, concerns about instruction modes, financial stress, technical issues, and increased demand for mental health support. Recommendations for universities involve improving communication, enhancing technology, prioritising mental health, revising educational programs, and providing financial assistance, highlighting the importance of aligning policies with evolving student realities in both short-term disruptions and long-term consequences post-pandemic.